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Office 2016 For Mac Not Activating

Activating

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Ms Office 2016 For Mac

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Microsoft maintains that you don't need to uninstall previous versions of Office before installing a newer release. However, if you are upgrading to Office 2016 and would like to remove Office 2011 first, see How tocompletely remove Office for Mac 2011.

The following explains how to install and activate Office 2016 on a Mac.

Installation and activation

  1. Go to Office 2016 for Mac in IUware. (You'll need to log into IUware, even if you are already logged into CAS.)
  2. Click Get product key to see your assigned product key.
  3. On the Office setup page, enter your 25-character product key from IUware, and click Get Started.
  4. On the 'Welcome to Office Online' page:
    • If you already have a Microsoft account: At Office Online, enter your Microsoft account email address and password. Proceed to step 5.
    • If you don't have a Microsoft account: Create one, as follows:
      1. At the bottom of the page, click Sign up now and complete the required fields. UITS recommends creating an account with your primary IU email address (e.g., username@iu.edu) to ensure the least margin of error.
      2. You'll receive an email message requesting verification. Follow the instructions to finish creating the account.
        If the email message does not arrive within a few minutes, use the resend email option.
      3. Log into Office Online with your newly created Microsoft account. After selecting your country/region and language, click Continue. When prompted, enter a first and last name for the account.
  5. Verify that 'Microsoft Office Home & Business 2016 for Mac' shows on your account page.
  6. On the Microsoft page, click Install to download the installation file. Alternatively, download the installation file from IUware directly.
    The Microsoft account must show the 'Microsoft Office Home & Business 2016 for Mac' registration in step 5. If this is not completed, it will not be possible to activate the Office 2016 product after installation.

    If you downloaded the .dmg file from IUware, open the Finder, select Downloads, and then open Microsoft Office 2016 Installer.pkg. Click Continue.

  7. Once Office is installed, a new window will open. Click Get started >.
  8. You will be prompted to sign in to activate Office. Select Sign In, and then enter the email address and password for the account that you activated with the Office 2016 product key from IUware.
  9. Enter your Microsoft account email address and click Next.
  10. Choose Microsoft account.
  11. Finish the activation process by signing in with your Microsoft credentials.
  12. In the 'How would you like Office to look' interface, choose Colorful or Classic, and then click Continue >. You should then have full use of Office 2016.

Office 2016 For Mac Not Activating Iphone

Troubleshooting

To troubleshoot installation or activation errors, see the Microsoft Guide.

Hey all, just had a recent problem with our OSX clients being unable to activate the latest Office 2016 suite with their Office 365 accounts. I had seen this problem before but there are so many other variables to look into when trying to fix sign in problems.
Your first step should be the https://testconnectivity.microsoft.com/ website which is good for determining most problems with your setup.
I thought this may have been an infrastructure problem where the ADFS 2.0 server was not updated with the latest Roll Up. Apparently that was not the case this time round.
Another problem would have been the time, but no problem there! Time was perfectly in sync.
Just having a wonder around and I found something that was interesting. Apparently Forms Based Authentication needed to be turned on for the intranet domain in ADFS 3.0. It was working perfectly well before but it looks like something had changed with how Office 2016 on Mac was trying to authenticate.
The problem is indicated with this error on the OSX client:

Office 2016 For Mac Not Activating Key

And these errors show up in the ADFS 3.0 logs:

Office For Mac 2016 Not Activating

Error AD FS 364
Encountered error during federation passive request.
Additional Data
Protocol Name:
wsfed
Relying Party:
urn:federation:MicrosoftOnline

Once you enable Forms Based Authentication for the Intranet this problem should disappear! Only minor problem with this is that it's not truly single sign on as you are still prompted for credentials inside the domain.
To enable Forms Based Authentication open your ADFS 3.0 server management console > Authentication Policies > Edit Global Settings then enable Forms Based Authentication for the Intranet,
Hope that helps :)
TLDR; Enabled Forms Based Authentication for the Intranet on the ADFS 3.0 management console.